Prescription
Refills

Of course, this service is completely optional. If you feel it’s not right for you, please let us know that you prefer to receive commercially available medications from the pharmacy. Unfortunately, however, if a medication is not covered by your insurance plan, we are no longer able to initiate prior authorizations. After much blood, sweat, tears, and countless time and phone calls between pharmacies and patients, we’ve learned that the majority—almost all—prior authorizations are not approved. Prior authorizations can take over a week to process, leading to frustration and delay in treatment. If your medication is not covered, we will be happy to choose an alternative that your plan does allow. This may require choosing a generic medication with a similar mode of action as the original one prescribed. It will usually have similar ingredients but a different manufacturer or brand. It should be comparable in quality and efficacy, but simply may not be our first choice.

Thank you for understanding. We hope these changes will benefit everyone, and most importantly allow us to continue to provide superior and excellent care.